You know your business has huge potential but there are so many moving parts managing the day to day chaoand many don’t know where to start, make missteps along the way or struggle to tie it all together. It’s a big risk to take and it’s difficult to know who to trust. That’s not the case here. CopperCX has worked with beauty businesses, we’ve seen what works and what doesn’t and believe in the power of transformations.

Foundations

Getting your business to operational stability

Includes:

Technology

  • Audit + optimization

  • Dashboard setup

  • Automated reporting

  • SKU rationalization

  • Staff permissions

  • Payroll structure guidance

Marketing

  • Google Business optimization

  • Basic email setup

  • Review generation system

  • Referral program

Advisory

  • Monthly 60-minute call

  • KPI scorecard

Growth Package

Creating revenue acceleration

Includes:

Lifecycle Marketing

  • Campaign calendar

  • Automated rebooking / win-back flows

  • SMS strategy

  • Promotions

Revenue Engineering

  • Pricing strategy

  • Service bundling

  • Membership design

  • LTV modeling

Operational Coaching

  • Commission plan design

  • Pre-booking strategy

  • Retail attachment playbook

Support

  • Bi-weekly calls

  • SMS / priority email

Performance Partner

Helping you run the business

Includes:

Hands-On Marketing Execution

  • Email + SMS built for them

  • Offer strategy

  • Seasonal campaigns

Advanced Analytics

  • Cohort retention

  • Channel attribution

  • Customer segmentation

Hiring + Org Design Guidance

Quarterly Growth Plan

Unlimited advisory

Social Media

Social media is one of the most powerful tools in the beauty industry - it’s where inspiration happens, trust is built, and new clients discover your brand. But creating consistent, engaging content takes time, creativity, and strategy. We provide two options 1) Done for You Social Media where we manage your presence or 2) Social Media Coaching where we teach you how to plan, create, and post content with confidence.

Digital Operations Support

Running a modern salon means managing more than just great hair - it means navigating booking systems, websites, content tools, and client communications. We offer all-in-one tech support so you’re never left troubleshooting alone.

Get direct phone support for your salon’s digital operations - fast, friendly, and tailored to your setup.

Our goal is to keep you running smoothly with any technology so you can focus on your salon experience.

Reporting & Forecasting

Understanding your numbers is key to growing your salon - but most beauty businesses aren’t using their data to its full potential. We turn your day-to-day transactions into actionable insights that help you plan, optimize, and scale with confidence.

Our reporting and analysis services give you a clear view of what’s working, what needs attention, and where your biggest opportunities lie.