Job Description

CopperCX is currently seeking an Adobe Analytics Expert to join our team. CopperCX delivers unparalleled service in business intelligence and analytics built on a blend of custom-developed methods related to customer analytics, data visualization, and optimization. We leverage best practices and a high degree of business acumen that has been compiled over years of experience to ensure the highest level of execution and satisfaction for our clients.

Position Overview

The Adobe Analytics Expert will provide business analysis and support to our key Fortune 500 clients across their online properties. You should have front-end engineering skills, a passion for web analytics, knowledge of tag management, an understanding of best best practices and demonstrable real world enterprise implementation experience.

  • Deliver high quality, high value recurring and ad hoc analysis, including excellent data storytelling and visualization
  • Ad Hoc reporting in Business Objects, Adobe Analytics, Webtrends and SAS
  • Dashboard support including mapping, updating, and creation of new Dashboards
  • Answering Deep Dive questions on customer behavior and adoption campaigns
  • Providing analytical support on new releases and projects
  • Determine how to merge various data sources both online and offline to produce actionable business insights and meet key performance metrics
  • Provide website tag troubleshooting assistance, as needed


Managing the metrics and reporting aspects of projects and releases with coordination through all project phases.

  • Ideation
  • Translation of project business requirements into reporting requirements
  • Develop basic project reporting plan and perform quality analysis testing to validate project test data
  • Estimate work efforts involved in projects
  • Keep the team and client apprised of current work items and completion dates
  • Coordinate final project quality analysis, reporting, transferring of reporting knowledge, provide close-loop communication within the organization including creating senior executive dashboard

Required Qualifications

  • 5+ Year of Web Analytics, Clickstream experience with implementing Web Analytics using Adobe Analytics, Google Analytics or other web analytic tool for large scale enterprise web applications
  • Competent in ad-hoc, in-depth analysis and development of clear recommendations. Capable of delivering contextual, thoughtfully presented, visual output (if possible, please email examples prior to an interview, remove/mask any proprietary data)
  • Excellent communication skills are essential, must be able to listen, understand questions and develop clear insights in order to communicate with various roles (e.g. developers to other analysts and executives)
  • 5+ years working with offline data sets, specifically in the area of online sales or subscriptions is a plus
  • Intermediate to advanced experience with Microsoft Stack especially Excel, Word, PowerPoint and Outlook
  • BA/BS degree in mathematics, information systems, statistics, marketing, business or related disciplines or equivalent experience
  • Independent and able to manage and prioritize workload, but able to work collaboratively in a team
  • Must be comfortable and competent analyzing large data sets
  • Understanding of website tagging methodology (i.e. how to find a web site’s base tag and see attributes of each event)

  • Prior experience with 3rd party data providers
  • 5+ Years of experience developing and maintaining large scale enterprise web applications using JavaScript and various JavaScript libraries and frameworks.
  • 5+ Years of experience in software engineering principles, frameworks and technologies
  • Strong knowledge developing and troubleshooting Java script code and Front End performance issues
  • Experience with tag management systems such as Ensighten, Tealium, Adobe DTM, etc. is a plus
  • Experience with modern JavaScript frameworks, such as AngularJS, jQuery, etc. is a plus